By placing an order on our site you agree to the following:

1. Any shortfall in the order, discrepancies, breakages, misprints or problems with burnt content must be notified to us within 7 working days of receipt. We will include a note detailing any spares included with your order. We will provide replacements for broken or mis-printed products where the quantity exceeds the spares we included. We are unable to deal with queries after 7 working days. Please be sure to check your order thoroughly on receipt.

2. Shipping fees are calculated for mainland UK delivery only. We can accept orders from anywhere on the planet, but we will need to provide a separate quote for delivery.

3. Our prices assume that artwork is to be provided on our templates as at www.short-run.co.uk/templates.htm . A fee may be charged for correcting artwork to fit. You will be informed about any fees and given the opportunity to re-submit artwork instead.

4. Our prices assume that you will be supplying a master CD or DVD disc. All copies we make will be identical to the master supplied, so please ensure that the master disc is of the correct format. A fee of 20 GBP is liable if you require us to download and create a master disc for you. We do not guarantee copies where a master disc is not supplied. See www.short-run.co.uk/faq.htm#master for more information.

5. We will not accept returns for print quality issues or colour matching issues if a proof copy has not been requested initially. We can provide free proofs of most items.

6. COPYRIGHT. By placing the order you provide us with a warranty that you own all rights in the music compositions, sound recordings, artwork and trademarks and you are liable for any infringement. Licenses must be supplied for use of third party compositions or sound recordings. The PRS and PPL can supply you with the licenses you require.

7. Flyers and Posters. These are available to purchase with no additional shipping fees. They are priced as single sided prints. We can print reverse sides in black and white if required for no extra cost.

8. Discount codes. Discount codes must be entered at the time of order. They cannot be applied after you have placed your order, so please remember to enter your code before checking out!